Please read each product description and the specifications (measurement, materials, colors, etc.) carefully before placing your order. A lot of time and care is placed into making each individual piece and preparing each order, and due to the donations we commit to with each order, our handmade process, limited inventory, and overall nature of our small business, it's very difficult for us to accept returns, exchanges, or cancellations.
We're a 100% handcrafted business, each piece is one of a kind: there may be slight variations/imperfections, which is what makes our collection unique, and sets us apart from factory-made brands. These slight imperfections are part of the artisanal charm.
If an item arrives damaged, you receive an incorrect item, or you are truly unsatisfied with your purchase, please save ALL packaging, take photos of the label/box/damage and send us an email referencing your order # and issue at email@example.com within 48 hours of receipt. We will do our best to make it right!
PLEASE KINDLY NOTE:
an automatic 15% restocking fee is applied to all APPROVED RETURNS.
RETURNS SENT BACK WITHOUT APPROVAL will be returned to sender.
ALL PURCHASES MADE IN PERSON, OR DURING FLASH SALES ARE FINAL SALE.