return policy

We pride ourselves on being a 100% handcrafted business. Due to the handmade nature of our pieces, there may be slight variations/imperfections, which is what makes our collection unique, and sets us apart from factory-made brands. These slight imperfections are what we consider part of the artisanal charm. 

Please read each product description and the specifications (measurement, materials, etc.) carefully before placing your order. A lot of time and care is placed into making each individual piece and preparing each order, and due to the handmade nature of our items, it's very difficult for us to accept returns/exchanges.*

DAMAGES/INCORRECT ITEM If an item arrives damaged, you receive an incorrect item, or you are truly unsatisfied with your purchase, please save ALL packaging, take photos of the label/box/damage and send us an email referencing your order # and issue at hello@ceremoniashop.com within 48 hours of receipt. We will do our best to make it right!

*A 15% restocking fee is applied to all approved returns.